Tricore index

of all functions within the company. A responsibility for quality therefore rests with each person, to acheive the performance standards for service quality, to satisfy, or exceed, the expectations of the customers.

In order to achieve the most cost effective business, all functions must work exactly to the requirements or cause the requirements to be officially changed to what we and our customers really need.

It is only by pursuing this policy that a "right first time service" can be established and maintained. It is required thet this principle will be applied to the activities affecting all phases of our operations.


		QUALITY POLICY The quality of our product and service results from the contribution



		of all functions within the company. A responsibility for quality therefore rests with each person, to acheive the performance standards for service quality, to satisfy, or exceed, the expectations of the customers. In order to achieve the most cost effective business, all functions must work exactly to the requirements or cause the requirements to be officially changed to what we and our customers really need. It is only by pursuing this policy that a "right first time service" can be established and maintained. It is required thet this principle will be applied to the activities affecting all phases of our operations.